Shipping Policy for Breied Glasni
Effective Date: January 8, 2025
At Breied Glasni, we strive to ensure that your order reaches you as quickly and safely as possible. This Shipping Policy outlines the details of our shipping process, including the shipping methods, costs, and delivery times. By placing an order with us, you agree to the terms outlined below.
1. Shipping Methods and Delivery Times
We offer a variety of shipping methods to suit your needs. The exact shipping method available to you will depend on the size, weight, and destination of your order. Once your order is processed, we will provide an estimated delivery timeframe during checkout.
- Standard Shipping: Delivery typically takes 5-7 business days after processing.
- Expedited Shipping: Delivery typically takes 2-3 business days after processing. Available for an additional fee.
- Overnight Shipping: Available for urgent orders. Delivery is usually within 1 business day after processing.
Please note that delivery times may vary depending on your location and external factors such as weather conditions or shipping carrier delays.
2. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. During checkout, the exact shipping cost will be displayed before you complete your purchase.
- Free Shipping: We offer free standard shipping on orders over $150 within the continental United States.
- For orders under $150, the shipping cost will be calculated and added to your total at checkout.
If you need expedited shipping, the additional cost will also be calculated at checkout, and you will have the opportunity to review the shipping options before finalizing your order.
3. Order Processing Time
Orders are typically processed within 2-3 business days after the payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. Please note that custom or made-to-order glass products may require additional processing time, which will be communicated to you at the time of purchase.
4. Shipping Restrictions
We currently ship to all locations within the United States. For international shipping, please contact us at info@breiedglasni.com to inquire about availability and costs.
Please ensure that the shipping address you provide is accurate and complete to avoid delays. Breied Glasni is not responsible for delays or additional charges incurred due to incorrect or incomplete addresses provided by the customer.
5. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive an email with your tracking number and a link to track your order. Please allow up to 24 hours for tracking information to become available after shipment.
If you do not receive tracking information or have concerns about your order, please contact us at (502) 549-8388 or info@breiedglasni.com.
6. Damaged or Missing Items
We take great care in packing and shipping our products, but in the event that your order arrives damaged or missing items, please contact us immediately at info@breiedglasni.com or (502) 549-8388. Please include the following information in your communication:
- Order number
- Photos of the damaged product(s) or packaging
- Description of the issue
We will promptly work with you to resolve the issue and may arrange for a replacement or refund, depending on the circumstances.
7. Delivery Delays
While we do our best to ensure timely delivery, Breied Glasni is not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances. If there is a delay with your shipment, we recommend checking with the carrier using the tracking number provided or contacting us for further assistance.
8. Signature Requirement
For certain orders, particularly high-value or custom products, we may require a signature upon delivery to ensure that the product reaches the intended recipient. If a signature is required, this will be indicated during checkout, and you will have the option to choose whether to accept this requirement.
9. International Orders
Currently, we do not offer direct international shipping. For international customers, please reach out to us at info@breiedglasni.com to inquire about shipping options and costs. We can provide you with a shipping quote and additional instructions based on your location.
10. Returns and Exchanges
If you would like to return or exchange your item after it has been shipped, please refer to our Refund and Returns Policy for more details. All returns must be made in accordance with the guidelines outlined in that policy.
11. Contact Us
If you have any questions or concerns about your order or shipping details, please feel free to contact us:
Breied Glasni
Phone: (502) 549-8388
Email: info@breiedglasni.com
Website: https://breiedglasni.com/
We appreciate your business and are here to ensure your experience with Breied Glasni is smooth and efficient. Thank you for choosing us for your glass solutions!
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